All I had to do was ask for refund

Posted by Navin Harish - No Comments

One of the aspects of big corporation entering the market and killing off the small business is the faceless attitude. I prefer to buy from small retailers, someone who has a direct interest in the business because that is where you get the best service. Big corporations are usually staffed with zombies who have no interest in » Read More

Age of Whisky

Posted by Navin Harish - 3 Comments

In a market driven by demand and supply one thing that seems to defy the economic principles is alcohol. Johnny Walker Black Label, Chivas Regal are both 12 years old. There are countless others who claim to be certain age. When I think about this, I am amazed by how companies are consistently able to » Read More

Exclusive or mass. Not both

Posted by Navin Harish - No Comments

You can go for exclusivity and quality and make a lot of money. Apple is a good example. You can also go for quantity and still make a lot of money. Microsoft is an excellent example. However you can’t aim for both and be successful. Choose one and stick to it. Happy birthday Steve Jobs Read More

Do you have the courage to not change it?

Posted by Navin Harish - 1 Comment

Since you are an expert in your field, your opinion is sought on some work done by someone else. The work is done very well. In such a case do you feel compelled to add your two bits to it even if it is not required? If yes, is it because of an insecurity, the feeling » Read More

You make me look bad

Posted by Navin Harish - No Comments

I will judge you by how good you make me look if you are providing me a service. It is unfortunate that you have to perform 100% to make me look average and any performace less than that will make me look bad. This is something the data and voice companies need to understand. Currently » Read More

“Will someone please kill me?”

Posted by Navin Harish - 2 Comments

There are leaders like Mahatma Gandhi, Che Guevara, and Martin Luther King who are remembered for the contribution they made. One reason for their fame is that they were killed just at the right time. Every one has a shelf life, a time what that person is at his or her peak and after that » Read More

Perception is more real than reality

Posted by Navin Harish - 2 Comments

“Sex appeal is 50% what you have and 50% what others think you have.” Sorry for using this quote (once) again but this so accurately states the truth that I can’t help it. What do you tell a stuntman who has a heavy accent, a little hard to understand? “You are rejected, the way you speak, we » Read More

Can your brand custodian see beyond the next quarter?

Posted by Navin Harish - 3 Comments

The easiest way to explain what I am saying is to ask yourself if given the choice, would you for any reason, go for a lower paying job? If the answer is not an outright “No” you already understand the importance of long term gains. They are certainly worth sacrificing some short term benefits. The same » Read More

Wow! You look 10 years younger

Posted by Navin Harish - 1 Comment

Look around you and you will see a lot of young, small companies are giving the larger, established ones a run. Maybe it is the youthful appeal of those companies that the 100 years old corporations lack, or maybe it is something deeper. If youth is what people want and if youth is what is beating » Read More